Shipping Policy

Thank you for shopping at My Planet Paws! We want to ensure that your shopping experience is as smooth and enjoyable as possible, so here’s everything you need to know about our shipping policy.

Shipping Timeframes

At My Planet Paws, we offer a variety of pet products, and shipping times may vary depending on the item(s) purchased. Here's a breakdown of our shipping timelines:

• Standard Shipping: Most of our products will be shipped within 1-3 business days from the date of purchase. You’ll receive an email confirmation once your order is on its way.
• Longer Shipping Items: Some of our special pet products may take longer to arrive, with shipping times ranging up to 20 business days. This typically applies to larger or customized items, or products that are sourced from specific suppliers. We will notify you if your item falls into this category and provide you with an estimated delivery date.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the size of your order. We strive to keep shipping costs as low as possible while ensuring your products are safely delivered to you.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your package’s journey to your door.

Delivery Issues

If your order hasn’t arrived within the estimated delivery time, please reach out to us at wellnesswarehouseshopify@gmail.com. We’ll be happy to help resolve any issues.

Thank you for supporting My Planet Paws! We look forward to bringing you high-quality products for your furry friends.